This Privacy Policy outlines how Al-Raiyan Repair Shop (“we,” “our,” or “us”) collects, uses, and safeguards the personal information of individuals (“you” or “your”) who interact with our website, services, and communication channels. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect:
We may collect personal information from you when you interact with us, including when you visit our website, schedule appointments, or contact us for inquiries or support. The types of personal information we may collect include:
- Contact information (such as name, email address, phone number)
- Address information
- Details about the appliances requiring repair
- Payment information (if applicable)
How We Use Your Information:
We use the personal information we collect for the following purposes:
- To provide and improve our services
- To communicate with you, including responding to inquiries and scheduling appointments
- To process payments, if applicable
- To send you updates, promotions, and other relevant information about our services, with your consent
- To comply with legal obligations and enforce our policies
Disclosure of Information:
We may share your personal information with trusted third parties who assist us in providing our services, such as technicians and payment processors. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices:
You have the right to review, update, or delete your personal information at any time. You may also choose to opt out of receiving promotional communications from us. Please note that even if you opt out of marketing emails, we may still send you transactional or administrative messages regarding your appointments or services.
Children’s Privacy:
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us:
If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at sales@alraiyanrepairshop.com or call us at +971 55 751 5536. We are committed to protecting your privacy and will address any inquiries or complaints promptly and appropriately.